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Web Optimization Consultant

Company SiteSpect
LocationSan Francisco, CA
Job TypeFT

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Job Description

Become part of an exciting company thatís enabling digital marketers to optimize their web and mobile site performance with unprecedented ease. The leader in its space, SiteSpect's next-generation SaaS platform is used by the world's largest and best-known websites, including Walmart.com, Staples, Target, Expedia, 1800Contacts, Barnes & Noble, Overstock.com, TiVo, Urban Outfitters, Trulia, and Zazzle, among others.

SiteSpect, the leading provider of non-intrusive multivariate testing and behavioral targeting technology, is expanding its Professional Services team to serve its rapidly growing roster of top-tier clientele. In this role, you will leverage your business and technical expertise in Web Optimization, Usability, Web Analytics and related skills to provide our customers with leadership and guidance in their use of the SiteSpect system. But more importantly, it will be the Web Optimization Consultant's responsibility to ensure that customers receive the ROI they're seeking by successfully leading them through the processes of optimization and analysis.
Responsibilities

Collaborate with clients to develop clear and measurable business and testing objectives.
Solicit and/or recommend improvements to client sites that target increased conversion rates, then design and develop campaigns that enable the testing of improvements.
Leverage creative, strategic and analytic skills to discover insights from available sources including SiteSpect reporting, web analytics tools, and server logs.
Identify testing successes, failures, and trends and effectively communicate these findings to clients.
Train clients in the usage of SiteSpect and build campaigns to specifications; provide telephone and email technical support as necessary.
Ensure the quality and timeliness of deliverables to meet client expectations.
Identify opportunities to add additional value to client relationships.

Requirements

Motivated, committed, quick learner and a self-starter, comfortable working within a start-up company.
Solid understanding of online analytics metrics and related statistical concepts. Experience with Web Analytics tools such as Webtrends, Adobe Analytics (Omniture), IBM Digital Analytics (Coremetrics), Google Analytics and analytical tools such as Tableau, SAS, SPSS, Excel.
Demonstrated experience in site optimization or usability analysis and prior consulting experience strongly preferred.
Hands-on experience with HTML required; Website development/design experience preferred; CSS, JavaScript and Regular Expressions a plus.
Professional or academic experience in software programming a plus.
Excellent written and verbal communication skills, with strong presentation and report writing skills.
Bachelors level education in a relevant discipline.

Location

We have openings for this position both in Boston, MA and San Francisco, CA (Bay Area).
Application Process

If this sounds like you, then SiteSpect might be your next home. As the company that leads its market space in power and innovation, we guarantee excitement, challenge and an unlimited opportunity to contribute. Interested candidates should submit resume and cover letter with full confidence of complete confidentiality.

To attract and retain the best talent, SiteSpect offers a competitive suite of benefits including medical and dental insurance, 401(k) plan, flexible spending account (FSA), commuter benefit plan, health club benefit plan, disability insurances, and an employee bonus program. SiteSpect, Inc. is headquartered in historic downtown Boston, MA, just steps from the Boston Common and accessible to MBTA and commuter rail stations.

No agencies, recruiters or phone calls, please.

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